Shipping policy

Shipping Policy

Henlex Collection ships orders to customers in selected locations internationally.

Processing Time

Orders are normally processed after payment has been successfully received. Processing times may vary depending on the product and supplier.

Delivery Time

Estimated delivery times vary depending on the destination, shipping method, and product. The estimated delivery time shown at checkout should be used as the primary delivery estimate.

Shipping Costs

Shipping charges are displayed at checkout before you complete your purchase.

Tracking

Where tracking is available, tracking information will be provided after your order has been shipped.

Delays

Delivery times may be affected by customs clearance, weather, carrier delays, holidays, or other circumstances outside our control.

International Orders

International orders may be subject to customs duties, taxes, or other charges imposed by the destination country. Where applicable, these charges may be the customer's responsibility.

Incorrect Address

Please make sure your shipping information is correct before completing your order. If an incorrect address is provided, additional shipping costs may apply.

Contact Us

If you have questions about shipping or your order, please contact Henlex Collection through the official customer-service contact details provided on our store.